Office Administrator

JOB TITLE: Office Administrator

REPORTS TO: Operations Manager

LOCATION: Evesham, Worcestershire

CONTRACT: Permanent 40 hours per week

SALARY: £neg. based on experience

KEY SKILLS & KNOWLEDGE

  • Good communication skills
  • Strong IT skills particularly Microsoft packages
  • Approachable and pro-active
  • Excellent attention to detail
  • Resilient, adaptable, and able to work in a fast-changing environment task management

DUTIES & RESPONSIBILITIES

  • Greet and direct visitors
  • Answer phones dealing with enquiries and directing to responsible team
  • Manage office supplies (stationery/water) and place orders when necessary
  • Maintain accurate records for employee holiday requests and absence
  • Arranging sample shipments by couriers
  • Support the relevant line managers with recruitment needs
  • Arranges meetings by scheduling appropriate meeting times, booking rooms, and planning refreshments
  • Manage main inbox by distributing mail accordingly
  • Assist in planning and arranging events, including organising catering & team social events
  • Manage incoming and outgoing post
  • Supporting the technical team with converting product specifications to Brusco format and log them on the specification register
  • Assisting marketing with events and trade show organisation

To apply for the role of Office Administrator, please send your CV and cover letter to mollie.shepherd@brusco.co.uk.

Inside Sales/Customer Service Adviser

This role will be a customer service / inside sales hybrid role where the successful candidate will undertake duties to manage and grow the customer base as well as oversee customer service activities for their customers and the wider business.

JOB TITLE:               Inside Sales/Customer Service Adviser

REPORTS TO:          Operations Manager

LOCATION:            Evesham, Worcestershire

CONTRACT:           Permanent 40 hours per week

SALARY:                 £neg. based on experience

DUTIES & RESPONSIBILITIES

The key areas of responsibility for this role are as follows:

  • Acknowledge and log all orders received
  • Check customer purchase order against contracts, to ensure correct prices and quantities are quoted. Contact clients were necessary to discuss any discrepancies
  • Process sales orders to achieve the required delivery date
  • Raise purchase orders and liaise with the supplier and hauliers to meet the client’s expectations
  • Process order amendments in a timely manner to achieve required delivery date
  • Log all orders relating to “stock” items, ensuring low stock levels are reported to the relevant departments
  • Raise and distribute all forms relating to stock items
  • Issue shipping instructions to warehouses and logistics providers
  • Look after all aspects of account management for a defined list of customers including duties such as building relationships with both commercial and NPD contacts, setting and delivering an agreed annual sales budget for the territory, arrange quotations for new business, arrange samples as required, manage pricing and volumes for existing customers and lines
  • Carry out prospecting activities for the business to find new customers
  • Ensure the company’s CRM system is kept up to date with customer communications and contacts
  • Answer inbound calls into the office and direct as appropriate
  • Provide ad-hoc support across the office when need arises due to deadlines, high workload, or holiday cover

We are looking for someone with a positive friendly attitude, great attention to detail and strong customer service skills who wants to utilise these in a growing company. Strong communication skills both written and verbal are essential along with the confidence to deal effectively with customers and suppliers. We offer a great team environment and prospects for growth.

If this sounds of interest please send a covering letter explaining why you feel this is the right role for you along with your CV.

The Brusco Food Group offers the right candidate: i.e a competitive salary, pension etc.

Buyer

This role is a great opportunity for someone to expand their procurement experience and take a critical role in supporting the growth of the business.

Working along side the Group Purchasing Manager this role will increasingly take on responsibility for managing supplier relationships and sourcing new products from across the world, along with managing day to day pricing enquiries and stock management.

JOB TITLE: Buyer

REPORTS TO: Group Purchasing Manager

LOCATION: Evesham, Worcestershire

CONTRACT: Permanent 40 hours per week

SALARY: £neg. based on experience

Duties & Responsibilities

  • Meet with key suppliers to understand capabilities and build relationships
  • Negotiate pricing with suppliers to enable margin improvement across the business
  • Respond to pricing enquiries from the sales team and secure required pricing from suppliers in a timely basis (cost pricing supplied on 90% of enquiries within 2 days of enquiry receipt)
  • Support technical with gathering the required documentation from potential and existing suppliers to comply with the company’s quality management system
  • Work in conjunction with the technical team to monitor supplier performance take any corrective actions agreed with the technical department and the Managing Director
  • Identify alternative cost-effective sources of supply for the business that meet the company’s technical criteria
  • Monitor trends in customer enquiries to identify gaps in product range and areas where the business is uncompetitive and identify new suitable suppliers
  • Coordinate with Customer Service Advisors to gather feedback on pricing and samples supplied
  • Maintain the supplier database to allow easy identification of approved suppliers by product category
  • Develop and maintain standard price lists with suppliers where feasible to streamline the process of quotations
  • Work with Technical and Finance departments on new supplier setup
  • Ensure any price amendments from suppliers are captured and communicated to the Customer Service Advisors so customers can be informed on a timely basis of price changes
  • Capture product data sheets and marketing materials from suppliers helpful to promoting new and existing products. Ensure these materials are shared with the sales team
  • Monitor stock movement and levels and make necessary ordering decisions to ensure material availability while managing working capital
  • Highlight any stock concerns to the Commercial Manager and Group Purchasing Manager in a timely manner and suggest solutions

Requirements for potential candidates:

  • Minimum 3-5 years’ experience in procurement roles within the food industry
  • Excellent written and verbal communication skills
  • Energetic and motivated to work as part of a busy team
  • A positive “can-do” attitude and be keen to take on responsibility
  • You have confidence in your capability but also a willingness to learn and take on new challenges

Brusco Food Group offers an excellent opportunity to learn and develop in a growing business. We offer a competitive package and are keen to find people who align with our business values and mission.